If your home sustains fire or water damage, one of your first steps will be to hire a home restoration contractor. Don’t make the mistake of hiring the first contractor you find. Instead, you should take your time and make sure you hire the right restoration pro to get the job done.
You can find the right restoration pro by just asking the right questions. Here’s a look at five primary questions you should ask when looking for a professional restoration company.
What Type of Services Do They Offer?
This is the first question you want to ask. After all, you must make sure that they offer the specific types of services you need. For example, if your home sustained water damage, you want to work with a restoration pro that not only offers water damage restoration but one that also can remove mold if necessary. Be sure to ask the contractor if they have prior experience handling restoration jobs that are similar in size and scope.
What Techniques Do They Use?
Ask the restoration contractor to explain the type of technique they will use to complete the job. The contractor should be able to explain the entire process to you, so you know exactly what to expect. Take time to ask the contractor about the type of materials they use and for a rough timeline for completion.
Do They Have the Right Credentials?
Unfortunately, some restoration contractors overstate their skills level. Don’t be a victim of this type of fraud. Instead, ask to see the contractor’s credentials and certification. This includes their state license, professional memberships, training certificates, and insurance documents. Any professional restoration contractor will be more than happy to provide you with this information.
Will They Work with Your Insurance Company?
This is one of the most important questions you should ask. You must know before you hire any of the restoration pros you are considering if their company is willing to work with your homeowner’s insurance representative. Without this verification, you could be stuck paying the entire restoration costs out-of-pocket.
Can They Provide You with References?
You should always ask for professional references from any contractor you are considering. Be sure to take a few minutes to contact each reference to make sure that they were satisfied with the services they received. This step can serve as an extra layer of protection against poor workmanship.
Before choosing the right restoration pro, take some time to compare the answers to these questions. This step will help you decide which restoration pro is right for you.
For more information about home restoration or to obtain answers to these essential questions, contact ServiceMaster today.